Terms & Conditions
Memberships
To ensure a smooth and enjoyable experience for all members, please review the following policies:
Appointments
Membership treatments must be scheduled in advance. Appointments are subject to availability and should be booked early to secure your preferred time.
Cancellation Policy
A 24-hour notice is required to reschedule or cancel an appointment. Missed appointments or late cancellations may result in forfeiting that month’s treatment.
Membership Duration
Monthly Membership: Requires a minimum commitment of 3 months and is billed monthly thereafter until canceled with a 30-day notice.
Annual Membership: Non-refundable and valid for one year from the date of purchase. Members may gift up to 2 facials during the year to friends or family.
Transferability
Membership benefits are non-transferable and can only be used by the registered member, except for the 2 gifted facials allowed under the annual membership.
Upgrades & Add-Ons
Members may upgrade or add services at an additional cost. Discounts do not apply to upgraded services unless specified.
Freeze Policy
Freeze options are only available for annual memberships. Memberships may be placed on hold for a maximum of two months per calendar year with advance notice. Billing will pause during this period.
Unused Benefits
Treatments or perks not used within the billing period do not roll over to the next month. Members are encouraged to schedule their treatments promptly.
Retail Discounts
Members receive 10% (monthly) or 15% (annual) off retail products, which cannot be combined with other promotions or offers.
Modifications
The terms and conditions of the membership may be updated periodically. Members will be notified of any changes.
Auto-Renewal Policy
All memberships automatically renew at the end of the billing cycle (monthly or annual) unless canceled. Members are responsible for providing a 30-day notice prior to renewal if they wish to discontinue the membership. By signing up, members agree to this auto-renewal policy.
If you have any questions about these policies or need assistance, feel free to contact me directly. My goal is to make your membership experience seamless and rewarding.
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